NO SYSTEM UPGRADE UNDERWAY SAYS FIRSTBANK
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……..ASSURES SEAMLESS OPERATIONS
GREATRIBUNETVNEWS–FirstBank, a leading financial inclusion services provider in Africa, and a digital banking giant has dismissed “a misleading report” that it was engaging in a system upgrade, saying, “no system upgrade is currently underway, and all our customer applications are fully operational.”
The bank in a statement said a misleading report regarding a system upgrade came about through a message which was incorrectly interpreted and reported was sent to, and intended for its vendors only and focused on transitioning from our current I-Supplier Platform (our automated platform that connects it to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.
“Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational. We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform,” the statement said.
“Rest assured that our commitment to seamless service delivery remains unwavering as you continue to enjoy uninterrupted access to our services.
